jumia ghana website jumia.com.gh

Jumia Ghana is the number 1 online shopping site in Ghana. It was established in May 2014 with the aim and vision to become the one-stop shop for retail in Ghana with the implementation of best practices both online and offline.

Initially starting with 3 employees, Jumia.com.gh presently has a staff strength of 80 young and entrepreneurial Ghanaians.

Jumia Ghana contacts

Jumia Ghana head office is located at Aquatec Place, Santana Rd, Accra. They work from Monday to Friday, 8:30am to 5:30pm each day.

jumia gh customer service contact

You can contact Jumia ghana head office or any jumia.com.gh service on the following;

Phone number: 030 274 0630

Email: customer-service@jumia.com.gh

Contact page

Affiliate program email: affiliateprogram@jumia.com.gh

Seller support email: seller.support@jumia.com.gh

Seller support number: 030 274 0646

Jumia food Ghana contacts

Email: service.food.gh@jumia.com

Press email: press.food@jumia.com.gh

Tel: 0302740650 / 0302740651

Live Chat

Jumia travel ghana contacts

Email: ca.travel@jumia.com

Phone: +233 302 740 655

Whatsapp: +234 803 357 0188

Blackberry: 7F5142A3

Skype: jumiatravelcs

Physical Address: Aquatec Place 222, Ashiakle Street, Abelemkpe

Jumia ghana experience center is located in Accra near the head office.

Jumia Ghana delivery charges

Here’s is the table containing the delivery charges on a product based on the categories. But first, let’s look at the product category & size indication table.

jumia product categoriesJumia.com.gh delivery charges table

LocationsItem SizeShipping TypeShipping fees for 1 item
Group ASmallPickup Station GHC 2
Group AMediumPickup Station GHC 3
Group ALargePickup Station GHC 15
Group ASmallDoor DeliveryGHC 3
Group AMediumDoor DeliveryGHC 8
Group ALargeDoor DeliveryGHC 15
Group BSmallPickup StationGHC 3
Group BMediumPickup StationGHC 8
Group BLargePickup StationGHC 15
Group BSmallDoor DeliveryGHC 8
Group BMediumDoor DeliveryGHC 15
Group BLargeDoor DeliveryGHC 25
Group CSmallDoor DeliveryGHC 8
Group CMediumDoor DeliveryGHC 15
Group CLargeDoor DeliveryGHC 25

All these locations accept Cash on Delivery, Mobile Money, and Bank payment except category C locations which do not accept cash on delivery.

Regions and cities

Group A: Greater Accra

AccraAshiamanLashibiCantonment
KissiemanMadinaTeshieRoman Ridge
AgbogbaDzorwuluLegonOsu
Aslyum DownDarkumanKwashiemanTema
Tema New TownAmasamanKandaKpone
AshongmanDansomanSowutuomLabone
Michel CampKaneshieOdorkorKasoa
AbelemkpeSanta MariaPantangDawhenya
DownHaatsoPrampramAirportKorle Bu
Baatsona-SpintexAbossey OkaiKwabenyaEast Legon
SakumonoTiemanAchimotaAbokobi
NunguaTaifaMallamAblekuma
LashibiNimaOyarifaLabadi
GbaweDomeAdentaAccra Central

Group B: Kumasi Town

Kumasi

Group C: Cities Outside Accra and Kumasi

All Other Cities

AgogoBekwaiEjuraBechem
BerekumDuayaw NkwantaKintapoSunyani
TechimanWenchiAgona SwedruAnomabu
AkropongApamCape CoastElmina
Akim SwedruSaltpondWinnebaMumford
Akim OdaOduponkpeheNyakromAburi
AkwatiaAsamankeseBegoroKade
KpandaeNsawamKoforiduaMpraeso
SuhumSomanyaKibiNkawkaw
SalagaTamaleAflaoAnloga
HoHohoeKetaKete-Krachi
AkosomboBrekusuBawkuKpandu
AbosoAximBibianiPrestea
TarkwaShamaSekondi-Takoradi

Jumia Ghana pick up stations

jumia ghana pick up stationsYou can pick up your package from any of jumia gh pick-up stations nationwide, provided you select a location while placing your order. For now, pick up stations are only available in Accra and Kumasi.

Below more information about Jumia Ghana pick-up stations in Accra and Kumasi.

Pickup stations in Accra

Spintex Pickup Station (Jumia warehouse)

City: Spintex Road

Address: #127b Baatsona Spintex Road, Motorway Industrial Area.

Landmark: Herbalife Building

Working Hours: 08:30 to 17:30 hrs (Monday to Friday) and 10:00 to 16:00 hrs(Saturdays)

Phone number: 055 011 4523

View on Map

Roman Ridge Pick-Up Station

City: Roman Ridge

Address: The Blueberries Commons(Ground Floor), #4 Ameda Street

Landmark: Ebony Bus Stop, Beside Old Shaka Zulu

Working Hours: 08:30 to 17:30 hrs (Monday to Friday)

Phone number: 055 770 4510

View on Map

Makola Pick-Up Station

City: Accra Central

Address: First floor, SICLife Mall, adjacent to Barclays Bank

Landmark: Rawlings Park

Working Hours: 08:30 to 17:30 hrs (Monday to Friday) and 10:00 to 16:00 hrs(Saturdays)

Phone number: 024 312 7430

View on Map

Tema Pick-Up Station

City: Tema

Address: 1st floor, Old Ecobank building

Landmark: (Directly behind Omni bank), Meridian Community 1

Working Hours: 08:30 to 17:30 hrs (Monday to Friday)

Phone number: 0277 655 500

View on Map

Ring Road Pick-Up Station

City: Nima

Address: #43 Ring Road Central

Landmark: Adjacent Nima Airtel Office

Working Hours: 08:30 to 17:30 hrs (Monday to Friday)

Phone number: 055 230 6140

View on Map

Pick up stations in Kumasi

Kumasi Pick-Up Station

City: Asafo

Address: Plot No. 43 off Starlets Avenue Asafo.

Landmark: Opposite Ashanti Home Touch Restaurant

Working Hours: Monday-Friday: 8am-6pm

Phone number: 054 576 9110

View on Map

Jumia gh delivery timetable

jumia ghana delivery timetableNote: The above regions categorized as “Other Cities” and as such, have longer delivery timelines: Ashanti, Brong-Ahafo, Central, Eastern, Northern, Western, Upper East, Upper West, and Volta region.

Jumia Express: Order must be placed before 2pm for the timelines above. Otherwise, an additional 1 business day may apply.

The timelines quoted are business days – Monday to Friday only, weekends and public holidays are NOT included. They vary depending on the delivery option chosen.

Door Delivery: Delivery time starts from the day you place your order to the day one of Jumia delivery associates makes the first attempt to deliver to you.

Delivery will be attempted between 8.30 am to 5.30pm Mondays to Fridays.

Pick Up Station: Delivery time starts from the day you place your order to when you receive the first SMS to pick up your order from any Jumia gh pickup stations listed above.

Non Jumia Express: Products are held in stock with sellers and shipped once received at Jumia Ghana warehouse.

Prepaid-only locations

jumia ghana prepaid only locationsWant your order delivered to any of the below locations?

Cash on delivery options is currently unavailable for the locations listed. All you need to do is pre-pay for the item, select one of these locations and your item is on its way to you.

You simply need to use your MTN or Tigo Mobile Money.

Western Region

Aboso            Axim        Bibiani

Effiakuma      Prestea      Sekondi-Takoradi

Shama          Tarkwa

Eastern Region

Aburi              Akim Oda        Akim Swedru

Akropong       Akwatia           Asamankese

Begoro           Kade               Kibi

Mpraeso         Nkawkaw         Nsawam

Somanya        Suhum

Volta Region

Aflao         Anloga

Ho            Hohoe

Keta         Kete-Krachi

Kpandu

Ashanti Region

Bekwai        Ejisu

Ejura           Konongo

Mampong    Obuasi

Central Region

Anomabu      Cape Coast      Dunkwa-Offin

Elmina         Foso                Mumford

Nyakrom     Oduponkpehe    Saltpond

Winneba

Upper East Region

Bawku       Bolgatanga

Navrongo   Upper West

Wa

Brong-Ahafo

Berekum       Duayaw Nkwanta

Kintampo      Sunyani

Techiman      Wenchi

Northen Region

Salaga      Savelugu

Tamale     Yendi

Bestseller brands on jumia.com.gh

Here is a list of brands selling well on jumia.com.gh

  1. Infinix
  2. Hotwav
  3. Motorola
  4. Pampers
  5. Fero
  6. Nexus
  7. Nasco
  8. Binatone
  9. itel
  10. Huawei
  11. Dell
  12. Hp
  13. Samsung
  14. Nokia
  15. Apple

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